In the era of virtual care, it’s easier than ever to connect with a healthcare provider from the comfort of home. Yet, for many Nu Health Rx members, the hardest part isn’t booking the visit, it’s starting the conversation, especially about topics that feel uncomfortable or deeply personal. Whether it’s persistent fatigue, lingering pain, or feelings of depression, these are conversations that can change lives. Here’s why you shouldn’t wait, and how to open up with confidence during your next virtual visit.

Why These Conversations Matter

Ignoring symptoms like chronic pain, overwhelming fatigue, or changes in mood can lead to bigger health problems down the line. Depression, for example, rarely goes away on its own and can worsen if left untreated72. Chronic pain and fatigue may signal underlying conditions that need attention, and early intervention is often the key to better outcomes13. Your Nu Health Rx provider is trained to help with these issues, often more than you realize.

Common Topics Members Avoid, But Shouldn’t

• Fatigue: Ongoing tiredness, even after rest, can be a sign of many treatable health issues.

• Depression and Anxiety: Persistent sadness, loss of interest, or constant worry are common and treatable.

• Chronic Pain: Daily aches, joint pain, or headaches deserve attention, not dismissal.

• Changes in Sleep, Appetite, or Weight: These can be early warning signs of both physical and mental health concerns.

• Relationship or Work Stress: Emotional wellness is as important as physical health.

How to Start the Conversation: Scripts and Tips

Opening up can feel daunting, but your provider is there to support you, not judge you. Here are practical ways to begin:

For Fatigue

“I’ve been feeling unusually tired for several weeks, even when I get enough sleep. It’s starting to affect my daily life. Can we talk about what might be causing it?”16

For Depression or Anxiety

“I think I may be depressed.”
“Lately, I’ve been feeling down and it’s hard to enjoy things I used to like.”
“I’m struggling with anxiety and it’s interfering with my work and relationships.”27

For Chronic Pain

“I have pain that won’t go away. It’s [describe where, when, and how it feels, aching, burning, stabbing, etc.]. It’s been going on for [duration], and it’s making daily activities difficult. What can we do to manage it?”35

For Sensitive or Embarrassing Topics

“This is a little awkward to bring up, but I want to be honest so I can get the right help…”
“I’m not sure if this is something to worry about, but I’d like your opinion.”

For Emotional or Mental Health Struggles

“I’m having trouble coping with stress lately. Are there resources or strategies you recommend?”
“I’m not sleeping well and it’s making everything harder. Can we talk about that?”72

Tips for a Productive Virtual Visit

• Make Notes: Jot down your symptoms, when they started, and how they affect your life. Refer to your notes during the visit to stay focused67.

• Be Honest: Your provider can only help if they have the full picture. Don’t hold back, even if it feels uncomfortable7.

• Describe Clearly: Use specific words for pain (aching, burning, stabbing), mood (sad, anxious, irritable), and fatigue (constant, comes and goes, worse at certain times)5.

• Ask Questions: If you don’t understand something, ask your provider to explain it in plain language6.

• Set Priorities: If you have several concerns, mention the most pressing first and ask if you need a follow-up visit for others6.

Remember: You’re Not Alone

Many people find it difficult to talk about their struggles, but your Nu Health Rx provider is there to listen and help. These conversations are not only welcome, they’re expected. Addressing issues early can lead to better health, improved quality of life, and peace of mind.

The most important step is simply to start.
No matter how you phrase it, opening up is the first move toward feeling better.

Nu Health Rx is not insurance. For more information about virtual care and support, visit NuHealthRx.com.