For generations, the emergency room has been the default destination for any sudden health scare. But in 2025, with virtual urgent care from Nu Health Rx, many common concerns can be resolved quickly, affordably, and safely, without ever leaving home or facing a sky-high ER bill. Understanding when to use virtual urgent care not only saves time and money, but also helps keep emergency resources available for true crises.

Here are six situations where Nu Health Rx’s virtual urgent care is the smarter, faster choice, and when you should still head to the ER.

1. Pink Eye (Conjunctivitis)

Red, itchy, or goopy eyes are uncomfortable and contagious, but rarely require an ER visit. Through a secure video call, a Nu Health Rx provider can assess your symptoms, confirm a diagnosis, and prescribe effective treatment, often sending medication directly to your pharmacy or arranging home delivery. Most cases resolve with prompt virtual care, letting you avoid crowded waiting rooms and unnecessary costs137.

2. Urinary Tract Infections (UTIs)

The burning urgency and discomfort of a UTI can strike at any hour. With Nu Health Rx, adults (especially women) can connect with a provider 24/7, discuss symptoms, and receive a prescription for antibiotics if appropriate. Fast access to care means faster relief and a lower risk of complications, all without the hassle of in-person appointments or insurance paperwork126.

3. Skin Rashes and Minor Infections

From sudden rashes to mild skin infections, virtual urgent care is ideal for visual diagnoses. Providers can examine affected areas via video, recommend over-the-counter or prescription treatments, and advise on next steps. If your condition requires in-person testing or care, you’ll be guided accordingly, but most common rashes and irritations can be handled virtually1367.

4. Cold, Flu, and Respiratory Symptoms

Fever, sore throat, cough, and congestion are among the most common reasons people seek urgent care. With Nu Health Rx, you can get a rapid evaluation, advice on symptom management, and prescriptions for antivirals or supportive medications as needed. This keeps you comfortable at home and reduces the spread of illness in clinics or ERs1245.

5. Allergies and Sinus Infections

Seasonal allergies and sinus pain can make daily life miserable. Virtual urgent care allows you to discuss symptoms, get recommendations for medications, and receive prescriptions for antihistamines, nasal sprays, or antibiotics if a sinus infection is suspected. Quick access to care means faster relief and less disruption to your routine157.

6. Minor Injuries and Joint Pain

Sprains, minor strains, and mild back or joint pain are common, especially for active families. Virtual urgent care providers can assess your injury, recommend home care or over-the-counter remedies, and advise if an in-person visit or imaging is needed. For most minor injuries, you’ll get guidance and peace of mind without the ER wait145.

When to Skip Virtual and Go to the ER

While virtual urgent care is powerful, it’s not for every situation. Always go directly to the ER or call 911 for:

• Chest pain or severe shortness of breath

• Signs of stroke (sudden weakness, speech difficulty)

• Major trauma, severe bleeding, or broken bones

• Severe abdominal pain

• Loss of consciousness or seizures

If your symptoms are severe or rapidly worsening, don’t wait—seek emergency care immediately246.

The Nu Health Rx Advantage

Nu Health Rx members enjoy unlimited virtual urgent care visits with no copays, no insurance required, and access to prescriptions for hundreds of common conditions. With 24/7 availability, you get answers and treatment when you need them most, saving time, money, and stress.

Skip the ER for non-emergencies. With Nu Health Rx, high-quality urgent care is always just a click away.

Nu Health Rx is not insurance. Coverage and medication availability are subject to clinical evaluation and guidelines. For more information, visit NuHealthRx.com.